Client testimonials

What Our Clients Say

Real feedback from individuals and businesses we have worked with across Thailand and ASEAN.

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Client Reviews

KS

Kanya Srisawat

Landlord, Chiang Mai

I had a long-running disagreement with a tenant over deposit deductions. Lanna Shield reviewed my lease and identified the exact provisions that applied. The advisory summary they gave me laid everything out clearly, and the situation was resolved within two weeks after that. Very practical help.

February 2026

DP

David Park

Operations Manager, Bangkok

We went through the five-week employment law program when updating our HR policies. The templates they provided were tailored to our manufacturing sector — not generic at all. One area I would have liked more time on was the social security portion, but overall very thorough.

January 2026

SN

Somchai Nantawong

Business Owner, Chiang Rai

Straightforward advice and no wasted time. I needed to understand my options before renewing a commercial lease, and Lanna Shield explained every clause and its implications. The written summary was especially useful — I shared it with my business partner and we made our decision the same week.

February 2026

MW

Michelle Wong

Regional Director, Singapore

Our company needed guidance on expanding into Thailand and Vietnam simultaneously. The cross-border advisory was outstanding — the compliance guide they produced covered both jurisdictions in detail and gave us a clear framework for decision-making. We have continued to reference it months later.

January 2026

PT

Prawit Thammasak

HR Manager, Chiang Mai

The employment law sessions helped us restructure our termination procedures to comply with current Thai labor standards. Nattapong was knowledgeable and patient, and he answered every question we raised during the weekly sessions. The checklist alone was worth the investment.

February 2026

LH

Lin Huang

Entrepreneur, Chiang Mai

As a non-Thai business owner, understanding lease law here was essential for me. Pim conducted the session in both English and Mandarin, which made it far easier. The advisory was specific to my situation — not just general information I could have found on the internet.

January 2026

Client Success Stories

Resolving a Multi-Property Lease Dispute

CHALLENGE

A Chiang Mai landlord managing four rental properties was facing inconsistent lease terms across tenants, leading to recurring disputes over deposit deductions, maintenance obligations, and renewal processes. The existing contracts had been drafted informally and contained gaps.

SOLUTION

Lanna Shield conducted a complete review of all four lease agreements, identified regulatory gaps, and provided a written advisory with standardized clauses and recommended amendments. Two in-person sessions addressed the landlord's specific questions about each property.

RESULTS

All four leases were updated within three weeks. The landlord reported a significant reduction in tenant disputes over the following months. Maintenance responsibilities and deposit handling are now clearly defined in each agreement.

Building HR Compliance for a Growing Hospitality Company

CHALLENGE

A boutique hotel chain with 85 employees across Northern Thailand had grown quickly without formalizing its employment practices. Their HR team lacked confidence in their termination procedures and statutory benefit calculations, and there was no documented workplace policy handbook.

SOLUTION

Over five weeks, Lanna Shield guided the HR team through Thai labor regulations relevant to the hospitality sector. The engagement included custom employment contract templates, a compliance checklist, and a workplace policy manual adapted to their operations.

RESULTS

The company implemented the new policies within six weeks of the engagement ending. Employee-related disputes fell by roughly 40% in the quarter following implementation, and the HR team reported feeling significantly more confident in handling regulatory inquiries.

Cross-Border Expansion Into Myanmar and Cambodia

CHALLENGE

A Thai agricultural trading company wanted to establish operations in Myanmar and Cambodia but was uncertain about foreign business licensing, investment treaty protections, and the regulatory differences between the two markets. Previous attempts to gather this information independently had produced conflicting guidance.

SOLUTION

Lanna Shield's ten-week cross-border advisory provided a detailed regulatory comparison between the three markets, analysis of applicable bilateral investment treaties, and a step-by-step licensing roadmap for each target country. Bi-weekly sessions allowed for ongoing Q&A.

RESULTS

The company established a registered presence in Cambodia within four months and began preliminary licensing procedures in Myanmar. The compliance guide continues to serve as their internal reference document for cross-border regulatory decisions.

By the Numbers

10

Years of practice

340+

Engagements completed

4.7

Average client rating

5

ASEAN jurisdictions

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Address

14 Chang Klan Road, Mueang Chiang Mai, Chiang Mai 50100

Working Hours

Mon – Fri: 9:00 AM – 6:00 PM

Sat: 10:00 AM – 2:00 PM

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