Privacy Policy

1. Introduction

Lanna Shield ("we," "us," or "our") is committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website and services.

This policy applies to all individuals who visit our website, submit inquiries through our contact form, or engage our legal advisory services. If you have questions about this policy, you may reach us at [email protected].

2. Data We Collect

We collect personal data that you provide to us directly through our website contact form and during the course of advisory engagements. This may include your name, email address, phone number, business address, and any information you share in messages or during consultations.

We also collect certain technical data automatically when you visit our website, including your IP address, browser type, device information, and browsing patterns. This information is gathered through cookies and similar technologies, as described in our Cookie Policy.

3. Legal Basis for Processing

Under Thailand's Personal Data Protection Act (PDPA), we process your personal data on the following legal bases: your explicit consent (provided when you submit our contact form or engage our services), the performance of a contract or steps taken at your request prior to entering a contract, compliance with legal obligations applicable to our practice, and our legitimate interests in operating and improving our advisory services.

4. How We Use Your Data

Your personal data is used for the following purposes: responding to inquiries submitted through our contact form, delivering the legal advisory services you have engaged, communicating with you about your engagement or inquiry, improving our website and service quality, complying with applicable legal and regulatory requirements, and protecting our legitimate business interests.

We do not use your data for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Sharing

We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting business, or delivering services to you — provided that those parties agree to keep your information confidential. These may include web hosting providers, analytics services, and professional service partners involved in your advisory engagement.

We may also disclose your data if required by law, court order, or a governmental or regulatory request.

6. Data Retention

We retain personal data collected through our contact form for up to 12 months after the inquiry is resolved. Data related to advisory engagements is retained for a period of five years following the conclusion of the engagement, consistent with professional record-keeping standards and applicable Thai law. Technical data collected through cookies is retained as described in our Cookie Policy.

7. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure data storage systems, encrypted communications for sensitive information, restricted access to personal data on a need-to-know basis, and regular reviews of our security practices.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

9. Your Rights

Under the PDPA, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion or anonymization of your data, withdraw your consent at any time (where processing is based on consent), object to or restrict certain processing activities, request data portability, and lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our services are directed at individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Lanna Shield
14 Chang Klan Road, Mueang Chiang Mai, Chiang Mai 50100, Thailand
Email: [email protected]
Phone: +66 53 281 463